HRE - Abgastechnik Hiller
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1

Samstag, 23. September 2017, 00:40

Uconnect map update failed

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I am the owner of a Abarth 595 since october 2016. It
has a Uconnect 7" infotainmentsytem with Tomtom. I have the Uconnect app on
my iphone and I can also enter my personal Uconnect website with the same
username/password combination as the app. On this site I saw there was a new
map update for the Tomtom navigationsystem available. So I clicked and I was
sent to the mopar map care page where I entered my username/password again and
saw:

Map availalble
Latest version 996
Release date: 2017-09-08
Size: 7.2 GB

With two buttons: Download licence and Download map. In the
Information I read that you have to download both on a clean USB of 16 GB. So I
download both on the computer first and then I copied them to the USB stick.

I start the Uconnect in my car put the radio on as
recommended and put the USB stick in the USB input.

It recognized the update immediately and starts the update
by saying that the old maps were deleted.

In a flits I saw a red line with 99% and after that a line
with 40% (sometimes 41 or even 42%) appeared. But unfortunately after about two
minutes it said:

" UPDATE FAILED"

The result is that I do not have any maps now and after I
repeat the procedure about a twenty times it still said Update failed without
any further messages or errorcodes.

I went to my dealer with and thought they could help me, but
none suggestions and I had to make an appointment on the 3th of octobre. I also
did a call to "Custome care" Ciao Fiat. They notate all the
information I write in this topic and I got a incidentnumber. But now after
three days no solutions.

I am angry and desperate !!!!!

Does anyone have a solution or a suggestion how I can solve this problem ?

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Hans van Beek« (23. September 2017, 01:02)

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2

Samstag, 23. September 2017, 10:56

Are there people who succeeded updating download 996 ????

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Giftzwerg70

Abarth-Profi

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3

Samstag, 23. September 2017, 15:18

.

Mein Abarth 595: Competizione, Record Grau, G-Tech EVO 200, G-Tech LLK, G-Tech Schaltwegverkürzung, Pop Off Filter, Xenon, Beats, Uconnect 7", Estetico schwarz, Brembo Gelb, Sabelt Carbon Alcantara mit Sitzheizung, Apple Carplay , OZ Ultraleggera+Spurplatten, Mittelarmlehne Armster 2, Antenne in Seitenscheibe, Parksensoren, Carbon Cockpit, ablendbarer Spiegel, Rückbank ausgebaut, DNA Heckstrebe oben und unten, Hiller Endrohre auf Record Monza


Giftzwerg70

Abarth-Profi

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4

Samstag, 23. September 2017, 15:21

I have Download and install the 996 Version .. there was no Problem
Did you unzip the Download?

Mein Abarth 595: Competizione, Record Grau, G-Tech EVO 200, G-Tech LLK, G-Tech Schaltwegverkürzung, Pop Off Filter, Xenon, Beats, Uconnect 7", Estetico schwarz, Brembo Gelb, Sabelt Carbon Alcantara mit Sitzheizung, Apple Carplay , OZ Ultraleggera+Spurplatten, Mittelarmlehne Armster 2, Antenne in Seitenscheibe, Parksensoren, Carbon Cockpit, ablendbarer Spiegel, Rückbank ausgebaut, DNA Heckstrebe oben und unten, Hiller Endrohre auf Record Monza


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5

Samstag, 23. September 2017, 16:36

Problem solved

Problem solved and Update installed

Suddenly I saw small i's in the instruction for the update on the mopar site.

(i) The engine must be kept running and the radio must be kept on during the update. You can drive the car, but navigator functions will not available until the end of the update.The installation process will be interrupted and must be started again from the beginning if the radio is switched off. Do not remove the USB flash drive until the installation process has been completed. In case of navigation system errors and for more information on the installation process, you can see the Guide or contact Customer Service. If you want, you can have the maps updated at an authorised Workshop. In this case, the dealer may charge you for the cost related to the installation of the update on your navigation system.

I could click on Guide and found:

Message “A” (Update failed) will appear on the navigation system if the flash drive is disconnected during the installation process followed by message B after the window has been closed. Plug the device into the USB port again and start the installation from the beginning.
If the error message persists:
- save the map file and the licence on a new USB flash drive
- or check that the file system of the flash drive is ExFAT.
Remember that using device such as smartphones, hard disks or tablets is not advised.

I bought a goed new USB stick (Kingston) and the update succeeded in one time.

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Seppo

Abarth-Profi

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6

Samstag, 23. September 2017, 19:02

Thank´s for your feedback!

Mein Abarth 595: 595 Competizione MTA seit Juni 2017, Modena gelb, Estetico schwarz, Sabelt Stoff schwarz, Antenne in der Scheibe, Navi 7", Parksensoren, 17" Super Sport


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