For anyone considering buying an Abarth: go for it. They are incredibly fun cars to drive, even as a daily vehicle.
However, after 6 years of owning two different Abarths, I must point out a major downside: the service from headquarters is extremely disappointing.
I currently own a limited edition Abarth Rivale 695 2017, with only 175 hatchbacks ever made. Unfortunately, I’ve been waiting for more than 9 months for a replacement sticker that was damaged.
This delay is completely unacceptable—especially for a limited edition model where you would expect a higher level of service and support. I’ve made numerous phone calls and sent multiple emails, yet I still dont got a clear delivery date.
Because of this, I’m unable to sell my car, which makes the situation even more frustrating.
This experience has seriously impacted my perception of the brand’s customer service. This is not OK.